Having trouble accessing your Windows user account through RDP? Follow these steps to fix it quickly.

Step 1: Fix the Lockout

Method 1: Wait It Out

Many systems automatically unlock accounts after a set time, typically 15–30 minutes. If you're not in a rush, you can wait for the account to unlock.

Method 2: Manual Unlock

To manually unlock the account, follow these steps:

1. Log in using an administrator account.
2. Open Active Directory Users and Computers.
3. Right-click the locked user's account and select Properties.
4. Uncheck "Account is locked out" under the Account tab.

Step 2: Adjust Lockout Policies

If lockouts keep happening, adjusting the account lockout policy will help reduce the frequency.

1. Open Group Policy Editor (run gpedit.msc).
2. Navigate to:

Computer Configuration > Windows Settings > Security Settings > Account Policies > Account Lockout Policy

3. Adjust these settings:
• Account lockout threshold: Number of failed login attempts before locking the account.
• Account lockout duration: How long the account remains locked before auto-unlocking.
• Reset account lockout counter: Time before the failed attempts counter resets.

For more help resources, visit Overlaxed Help Center. Learn more about our services at Overlaxed Cloud Computing.