The "There Was A Problem When Resetting Your Pc" Windows 10/11 Error

Created on 2021-08-21 Updated on 2024-01-06

Have you attempted to reset your Windows 10/11, but encountered an error that halted the process midway or almost entirely? Perhaps you were surprised by the unsuccessful outcome.


  • Troubleshoot steps

1. Click on the search bar, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow

2. Copy/Paste the following command inside: dism /online /cleanup-image /restorehealth 

3. press Enter. 

Reboot your VPS Server, and reset it again. 



We kindly request that you refrain from attempting to reset your Windows OS Server. This is because any successful attempt to reset the server will result in the resetting of the pre-set settings on the Windows Operating System. Such an outcome will render you unable to access the server.


It is strongly advised to request in a ticket the assistance of the Overlaxed Technical Support Department to perform a reset or reinstallation of your Operating System. This measure is recommended as a precautionary measure to avoid potential lockouts that may arise from a network reset or other unforeseen circumstances. Such proactive measures will ensure smooth operations and uninterrupted access to system resources.

We appreciate your cooperation in this matter.

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