Home General Article

I have a question, request or suggestion that is not available here, how and when can I reach you?

Edited on 2021-08-21 Updated on 2022-03-26

If you did not find the answer you're looking for here, you can get in touch with a support agent directly by submitting a ticket to this help center.

How to open a ticket:

  1. Open this link: support.overlaxed.com/index.php/user/support/create_ticket
  2. Type in your Subject - Priority - Department (Based on the nature of your question) - Message
  3. Type in your message, a whole in-depth question, if issue then include the meant server(s) hostname, appropriate screenshots (Term 5.) and as much information as possible to avoid any delays, understand your type of difficulty and best assist you.

You can also reach the Customer Support Team by e-mail or Give us a call at +1 (307) 223-8273.

Otherwise, use our bot on the bottom right corner for a quick general sales chat (available in Business Days/Working Hours).

Business Days: (Monday-Friday) (GMT+1-BST).

Working Hours: 7:00 AM-9:00 PM.

Found this article helpful?

[ 6 Out of 8 Found Helpful ]

You did not find your answer? let us assist you.

Create a ticket and wait for a support agent to join you very soon.